Services


Software download page

At the link below, you can find an overview of various software tools for support, configuration, and programming of the products currently available for sale.

Software download page

 

Our Services

Comprehensive Industrial Automation Solutions

We manage the entire process – from component planning and supply, programming, testing, to commissioning. Your project is treated as a complete solution.

Consulting and Project Design

We help select the optimal technological solutions and components. Based on your specifications or existing components, we prepare offers and solutions for new projects or upgrades. Our focus is on energy efficiency and cost minimization.

Programming and Integration

We can program and configure frequency converters according to your application requirements, provided sufficient data about your system is available.

Commissioning and System Testing

We offer commissioning services for frequency converters at various locations, ensuring your system operates efficiently from the start.

Maintenance and 24/7 Support

In urgent situations, our team is available 24/7 to minimize downtime and ensure uninterrupted operation.

Modernization and Upgrades

We provide advice on replacing or upgrading outdated equipment to improve efficiency and reliability.

Documentation

Up-to-date documentation, including product catalogs and user manuals, is always available on our website for easy access.

 

 

Service for All Equipment in Our Product Range

What to do in case of a malfunction or product failure?

1. Connect the Device Correctly

Ensure that the product is properly connected. The included user manual provides guidance for correct installation. If you have misplaced the manual, it can be downloaded from our website or from the manufacturer’s website.

2. Contact Us

If the product still does not function, please contact us via email: info@goto.si

3. Describe the Issue in Detail

In your email, provide a detailed description of the problem and any troubleshooting steps you have already taken. If possible, attach photos of the connection, error messages, or other relevant parameters supported by the product. Be sure to include the product’s serial number.

4. Resolution

After receiving your email, we will contact you and provide a solution to resolve the issue.